COURSE OVERVIEW

Emotional intelligence is essential for effective communication and strong working relationships. Launched in 2026, this engaging course introduces the core elements of emotional intelligence and how they show up in everyday workplace interactions. Learners explore self-awareness, empathy, and emotional regulation, and gain practical strategies for responding thoughtfully in challenging situations. By the end of the course, participants will be better equipped to navigate workplace dynamics and build more positive, productive relationships.

COURSE TOPICS

• • What is Emotional Intelligence?

• • Emotional Intelligence in Action

• • The Biology of Emotional Intelligence

• • Tools for Managing Emotional Intelligence

ONLINE COURSE DURATION

Approximately 45 minutes

PASS MARK

This course is knowledge-based and intended for learning purposes only. There is no passing grade requirement; a certificate of completion is issued upon successful course completion.

CERTIFICATE OF COMPLETION

Upon successful completion of this online course, a certificate of completion will be available for download and printing.

COURSE PREVIEW